Fair Return Policy
We have 30 days of the Return policy for our products. If you found any problem with the product in these 30 days, please contact us.
We stand behind the quality of our products and guarantee our workmanship 100%. We typically do not accept returns due to buyer’s errors such as incorrect selection of sizes, designs, colors, etc.. But we want to make sure you’re 100% satisfied with your order. This is why you can rely on our fair return policy.
So please check the items before ordering, you still can contact us within 24 hours after the order was made if you want to change any order’s information (for free), we will update so do it as soon as possible.
In other cases, we do not support return for any reason such as “no more interest” or “don’t like anymore”.
Refund
We will gladly issue you a replacement item or issue a refund back to your original form of payment within 5-7 business days from when you received this item for any of the following reasons:
- You receive an incorrect item
- Your order contains damaged product(s)
- Your order has a printing mistake
- Part of your order is missing from the package
Please contact us and provide a photo of the product you received along with detailed shots you wish to include. We need this information as proof to look into a replacement and prevent future errors.
Return & Refund Guarantee
If your claim is approved, you can keep the product, and we will provide you the following return options:
- Exchange for a new product, we will send you a new product free.
- Exchange for a voucher. Can be redeemed towards your next order
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
If you want to cancel the order, please do contact us within 24 hours from the time your order is placed, We will help you ASAP.
Legal Notice
Our satisfaction guarantee exists in addition to your legal rights.